Terms of Service

December 26, 2025

Ordemio Inc. ("Ordemio," "we," "us," or "our") provides the Amadora.ai platform and related services (collectively, the "Service").

These Terms of Service ("Terms") constitute a legally binding agreement between Ordemio Inc. and the entity or person agreeing to these terms ("Customer," "you," or "your").

BY CREATING AN ACCOUNT, SUBSCRIBING TO, OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.

IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS.

1. Scope of Service

1.1 Business Use Only. The Service is intended exclusively for commercial and business use. You represent that you are using the Service for professional purposes and not as a consumer for personal, family, or household use.

1.2 Description of Service. Amadora.ai is a Software-as-a-Service (SaaS) platform that provides AI search analytics and visibility insights. The Service allows Customers to:

  • Monitor and track brand mentions, keywords, and sentiment in Large Language Model (LLM) responses.

  • Analyze the frequency of citations and sources in LLM-generated content.

  • Receive suggestions for prompts and keywords to improve brand visibility.

1.3 AI Disclaimer. You acknowledge that the Service utilizes artificial intelligence and machine learning technologies ("AI"). AI technologies are probabilistic and may produce inaccurate, incomplete, or offensive outputs ("Hallucinations"). Ordemio does not guarantee the accuracy, completeness, or reliability of any data generated by LLMs or third-party AI models monitored by the Service.

2. Access and Account

2.1 Registration. To access the Service, you must register for an account using a valid email address. You are responsible for maintaining the confidentiality of your login credentials (e.g., magic links, SSO tokens) and for all activities that occur under your account.

2.2 Beta/Trial Access. If you are granted access to a beta, trial, or waitlist version of the Service ("Trial Service"), you acknowledge that the Trial Service is provided "AS IS" and may contain bugs or errors. Ordemio may terminate your access to the Trial Service at any time without notice.

3. Usage Rights and Restrictions

3.1 License Grant. Subject to your compliance with these Terms and payment of applicable fees, Ordemio grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your internal business purposes.

3.2 Restrictions. You shall not:

  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service.

  • Use the Service to build a competitive product or service.

  • Use the Service to generate spam, fraudulent content, or for any illegal purpose.

  • Interfere with or disrupt the integrity or performance of the Service.

3.3 Third-Party Integrations (Google). The Service may integrate with third-party platforms (e.g., Google Workspace). Your use of such features is subject to the terms and policies of those third parties. Ordemio is not responsible for the availability or performance of third-party APIs.

4. Intellectual Property

4.1 Ordemio IP. Ordemio Inc. retains all right, title, and interest in and to the Service, including its software, algorithms, UI design, documentation, and any derivatives or improvements thereof.

4.2 Customer Data. You retain all rights to the data, inputs, and content you upload or connect to the Service ("Customer Data"). You grant Ordemio a worldwide, royalty-free license to access, host, and process Customer Data solely to provide the Service to you and to comply with legal obligations.

4.3 Feedback. If you provide feedback or suggestions regarding the Service, Ordemio may use such feedback without any obligation or compensation to you.

5. Fees and Payment

5.1 Fees. You agree to pay the fees specified in your order form or subscription plan. All fees are quoted in U.S. Dollars (USD) unless otherwise stated.

5.2 Billing. We use third-party payment processors (e.g., Stripe) to bill you. Subscription fees are billed in advance on a recurring basis (monthly or annually).

5.3 Taxes. Fees do not include taxes. You are responsible for paying all applicable sales, use, value-added, or similar taxes associated with your use of the Service.

5.4 Late Payments. Unpaid amounts may be subject to a finance charge of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is lower, plus all expenses of collection.

6. Term and Termination

6.1 Term. This Agreement commences on the date you first accept it and continues until your subscription expires or is terminated.

6.2 Termination for Convenience. You may cancel your subscription at any time via your account settings. Cancellation will be effective at the end of the current billing cycle. There are no refunds for partial billing periods.

6.3 Termination for Cause. Ordemio may terminate or suspend your access immediately if you breach these Terms (including non-payment) or if required by law.

6.4 Effect of Termination. Upon termination, your right to use the Service ceases immediately. Ordemio may delete your Customer Data 30 days after termination, except where retention is required by law.

7. Warranties and Disclaimers

7.1 WARRANTY DISCLAIMER. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORDEMIO INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

7.2 NO GUARANTEE OF RESULTS. ORDEMIO DOES NOT WARRANT THAT THE SERVICE WILL INCREASE YOUR BRAND VISIBILITY, IMPROVE SEO RANKINGS, OR INFLUENCE LLM OUTPUTS. YOU ACKNOWLEDGE THAT LLM BEHAVIOR IS UNPREDICTABLE AND OUTSIDE ORDEMIO’S CONTROL.

8. Limitation of Liability

8.1 LIMITATION ON DAMAGES. IN NO EVENT SHALL ORDEMIO INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS.

8.2 LIABILITY CAP. ORDEMIO’S TOTAL CUMULATIVE LIABILITY FOR ANY CLAIMS ARISING OUT OF THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO ORDEMIO IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

9. Indemnification

You agree to indemnify, defend, and hold harmless Ordemio Inc. from and against any claims, liabilities, damages, and expenses (including legal fees) arising out of: (a) your use of the Service; (b) your violation of these Terms; or (c) your violation of any third-party rights, including intellectual property or privacy rights.

10. Dispute Resolution (Arbitration & Class Action Waiver)

10.1 Governing Law. These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles.

10.2 Informal Resolution. Before filing a claim, you agree to try to resolve the dispute informally by contacting support@amadora.ai.

10.3 Binding Arbitration. Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in New York, NY.

10.4 Class Action Waiver. YOU AND ORDEMIO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

11. General Provisions

11.1 Marketing. You agree that Ordemio may use your company name and logo on our website and marketing materials to identify you as a customer. You may opt out of this by emailing support@amadora.ai.

11.2 Entire Agreement. These Terms constitute the entire agreement between you and Ordemio regarding the Service and supersede all prior agreements.

11.3 Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11.4 Changes. We may update these Terms from time to time. We will notify you of material changes via email or a notice within the Service. Continued use of the Service after such changes constitutes acceptance.

12. Contact Information

Ordemio Inc. 228 Park Ave S, PMB 85451 New York, NY 10003 Email: support@amadora.ai